- Introduction
- Section A - The National Occupational Standards for Legal Advice
- Section B - Putting National Occupational Standards to work
- Section C - Role profiles for Legal Advice Workers
- Section D - Full unit and element title listings and unit summaries
- Section E - Lists of other National Occupational Standards
- Section F - Useful contacts
- Section G - Presentation materials
- Section H - Case study materials
Section A: National Occupational Standards in Legal Advice
Legal Advice Standards and other sets of National Occupational Standards are now available to help organisations and individual paid and volunteer staff to deliver quality independent information and advice and continuously improve their performance.
This Section outlines what National Occupational Standards are, why they are important tools and how they can be used. The presentation in Section G may also be of use.
You are invited to use material from this Section to brief yourself and others.
The National Occupational Standards for Legal Advice are available to download as PDF files in this section.
You will need Adobe Acrobat Reader which is available to download free of charge here.
National Occupational Standards specify the standards of performance that staff are expected to achieve in their work, and the knowledge and skills they need to perform effectively.
Advice on using the standards is featured throughout this toolkit.